Annual report 2019-20

Apprentice Nathan dives in and skillfully fits new bathroom

Nathan joined the Property Plus team as a multi-trade apprentice and recently fitted his first new bathroom under the watchful eye of experienced colleague

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Improvement work

has been re-invested in the local economy.
145 new kitchens
were fitted.
159 new bathrooms
were installed.
225 homes
were rewired.

Apprentices building firm foundations for trade careers

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32 new roofs completed
improving the energy efficiency of homes.
168 heating systems
were upgraded.
39 adapted bathrooms
were installed.
1,221 homes
had routine electrical testing carried out.
of properties that have had a solid fuel appliance service within the last year.
of SARH homes with gas supply have a valid Landlord Gas Safety Record Certificate.
in Gift Aid generated.
55 small businesses
received investment for skills development and other opportunities.
of emergency repairs completed within 24 hours.
of repairs completed right first time.
satisfaction with responsive repairs.
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