Housing Plus Group | Making a positive difference homes, lives and communities

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Annual report 2023-24

We are pleased to share our 2023-24 annual report. With a focus on progression and resilience, find out how we kept sight of our values through changes and challenges throughout the year.

See our results

Damp and condensation mould – see it, report it

We take a proactive approach to identifying and tackling damp and condensation mould.

We have launched a See it, report it campaign and made it easier to do that online or by calling us on 0800 048 8955. We respond within two working days to arrange a visit, which should take place no later than seven working days after we receive the report.

A new priority repairs team has been introduced to prioritise any repairs or other work that is needed to address damp and condensation mould.

This Safeguarding Adults Week, we’re reminding customers and colleagues to Speak Up

18th of November 2024

How we work to resolve Anti-social Behaviour (ASB)

13th of November 2024

Keep Well & Warm this winter

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How are we doing?

Tenant Satisfaction Measures (TSMs) were introduced by the Regulator of Social Housing to enable tenants to scrutinise our performance and give us insight about where we can improve. Our latest results are now available.

See our results You said, we’re doing

Housing Plus Group will be keeping COVID-secure working practices in place. We believe this the safest decision for our customers, staff and communities.

Please see here for further information.