Coronavirus - customer advice

The safety and wellbeing of our customers, colleagues and partners continues to be our priority.  

In line with guidance from the government, NHS and Public Health England, we continue to adapt our working practices to maintain services to our customers and keep them safe, whilst providing extensive support and advice during this uncertain time.  

We will update this page with any significant changes in services or policies.

Find out more here.


File photograph of a tortoise (not Wally or Torty) in the grass with some daisies
8th June 2021

A pen pal project aimed at combatting the loneliness of lockdown has linked teenagers in a Walsall secondary school with residents in some of our retirement living communities across Staffordshire. 

19th May 2021

Congratulations to involved customers David Spruce and Julia Stonehouse, who have been appointed to the Housing Ombudsman’s new national Resident Panel.  

The panel will help develop the work of the ombudsman as well as ensuring a stronger voice...

18th March 2021

Staff and residents at Cherry Tree Court have been speaking of their joy after the retirement living team supported a local surgery to create a pop-up vaccination centre for its patients. 

Two medical staff from the Essington Medical Centre visited...




  • Severnside Housing
  • South Staffordshire Housing Association
  • careplus
  • Severn Homes
  • Property Plus