Housing Plus Group | Making a positive difference homes, lives and communities

Damp and condensation mould – see it, report it

We take a proactive approach to identifying and tackling damp and condensation mould.

We have launched a See it, report it campaign and made it easier to do that online or by calling us on 0800 048 8955. We respond within two working days to arrange a visit, which should take place no later than seven working days after we receive the report.

A new priority repairs team has been introduced to prioritise any repairs or other work that is needed to address damp and condensation mould.

How are we doing?

Housing Plus Group and Stafford and Rural Homes merged in 2019 to provide even better homes, neighbourhoods, services and support for our customers. Four years on, we wanted to check in and ask how you think we're doing.

Let us know your feedback by completing our survey, here.

You can also make a complaint by contacting us in the following ways:

Complete the online form on our website
Call us on 0800 048 8955
Email feedback@housingplusgroup.co.uk
Send us a message on Facebook

28th November 2023

Homes Plus is helping you keep well and warm this winter

As living costs continue to rise and the temperature begins to drop, we’re supporting our customers through our Keep Well & Warm campaign which provides helpful advice on how to save money, stay safe and keep warm this winter.

If you’re...

24th November 2023

New homes boost for Staffordshire village

A scheme to deliver affordable homes in a Staffordshire village has been completed, with the contractor handing over the site to Homes Plus, a Housing Plus Group company and leading provider of affordable homes in Shropshire and Staffordshire.

The...

23rd November 2023

Safeguarding Adults Week: safeguarding yourself and others

This week, Housing Plus Group are joining a nationwide campaign to help raise awareness of adult safeguarding and keep our communities safe.