The new merged organisation would be:
These changes will not affect our customers’ right to live in their home. There will be no changes to existing tenancy or lease agreements. Customers will continue to access the services they need by contacting their landlord the same way and dealing with the same teams they do now.
In the longer-term, both housing associations believe that coming together would let us do more for all our customers and further increase our resilience to future change. The merger would allow us to balance keeping costs down while investing more in better services, doing more to make homes energy efficient and building more new homes. We would have a stronger and more influential voice in the region, creating a positive impact on the local economy.
We are committed to listening to our customers and working with them to shape the services they receive from us.
All customers should watch out for a survey that we will be sending out later this month. The survey will be sent by email, text message or by post. This will be a quick and easy way to share your views.
To see the answers to frequently asked questions, please see our dedicated page.
There are many ways to share your views. You can:
We’ll also be hosting community engagement events about the merger throughout 2024. We’ll let you know when these are happening, and where they will take place.