Head Office: 0800 048 8955
We create places people are proud to call home
How are we doing?
Tenant Satisfaction Measures (TSMs) were introduced by the Regulator of Social Housing to enable tenants to scrutinise our performance and give us insight about where we can improve. Our latest results are now available.
See our resultsAnnual reports
Housing Plus Group, Annual Report and Financial Statements 2024-25
Housing Plus Group, Annual Report 2023-24
Housing Plus Group, Annual Report 2022-23
Housing Plus Group, Annual Report 2021-22
Housing Plus Group, Annual Report 2020-21
Housing Plus Group, Annual Report 2019-20
Housing Plus Group, Annual Report 2018-19
Stafford and Rural Homes, Annual Report 2018-19
Policies
Click here to view our policies.
Gender pay gap
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Allocations and Lettings
Anti-fraud policy
194.71 KB
Complaints and feedback
> Complaints Performance Service Improvement Report 2024/25
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Concern at work (whistleblowing) policy
214.94 KB
Customer engagement strategy
Equity, Diversity and Inclusion (EDI) strategy
As we move forward together following our recent merger, we are developing a new, shared EDI strategy that reflects our combined strengths, values and ambitions. The above EDI strategy on this page outlines our previous approach, which remains in place while we finalise the new strategy. We’re excited to build a refreshed, inclusive direction with colleagues across the organisation, and we’ll share updates as this work progresses.
Modern slavery statement
Financial statement 2024-25
For previous years, visit the Financial Statements page.
