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A resilient organisation, making a positive difference to
homes
,
lives
and
communities
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Annual Report 2019-20
Welcome
Overview
Neighbourhoods
Care
Repairs and maintenance
Development
Our finances
860 staff
18,295 homes
managed
292 new homes
completed in 2019-20
Total rent collected over the last year was
£87,078,573
We spent over
£31,940,000
repairing, improving and maintaining homes.
93.4%
of customers were happy with the repair service they received.
We have
53
retirement living communities.
We delivered
100,264 hours
of care and support.
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Annual report 2019-20 - Overview