Latest blogs

8 April 2019

Customer contacts us for budgeting advice and gets work experience bonus

Tom Prior, 20, lives with his parents who are Severnside customers. Last year Tom, who has Asperger’s syndrome and mild autism, got in touch with the employment and money advice team for help with his budgeting skills. “I wanted to feel confident that when I’m ready to rent my own place, I’ll be able to manage my money and pay my bills on time.” he explained. Tom got all the information... Read more

Jim

27 March 2019

Jake Rotherham – Communities that Work

Jake Rotherham is a software engineer with Social Telecoms. He is based in the community interest company’s headquarters in Shrewsbury but his work involves quite a lot of travelling, which appeals to someone who doesn’t like to be in the same place for too long. “I gave up my previous job and spent six months seeing the world. I got a huge amount out of the experience and wouldn’t do anything... Read more

26 March 2019

Luke Carswell – Communities that Work

“I was in a really bad place. I’d been addicted to drugs; I got into trouble and eventually became homeless. I knew that underneath it all I was still a good person who had made some mistakes. I just couldn’t find my way back.” Luke had a big incentive to get his life on track because he wanted to play a bigger part in the life of his little girl. He had people on his side, too. Severnside... Read more

21 February 2019

Michael Ratcliffe: Severnside Housing customer and award-winning advocate for people with learning disabilities

Having a learning disability made me who I am; it’s part of my DNA. I don’t let it define me though. It’s not about your disabilities, it’s about your ability and my ability was to make a difference. I’m really thankful that young people with learning disabilities and autism now have far greater expectations, opportunities and ambition. All my life I’ve tried to improve the lives of people... Read more

Jim

14 December 2018

Helping us to improve our communications

We asked you what you thought of the way we communicate with you and you’ve given us some great feedback to make this even better. Our marketing and communications manager Ben Payne explains the results and what happens next. Part of our five-year vision is to focus on customers, communities and homes with listening, engaging and supporting you being among some of the main themes. Communications... Read more

Ben Payne
Marketing and communications manager

12 December 2018

Staying safe at Christmas

We’re all looking forward to Christmas and enjoying the festivities, but in all the excitement, a simple accident can easily happen. Our health and safety team have put together 12 festive tips to make sure you have a safe, healthy and happy Christmas! Twelve safety tips Make sure your Christmas lights meet the recommended standards and don’t let children or pets play with the lights. Many Christmas... Read more

Jim

22 November 2018

“I’ve been made to feel extremely useful.”

Severnside Housing customer Tom Prior spent a week’s work experience with our marketing and communications team. He doesn’t mind people knowing he has Asperger’s and autism, in fact, he is actively championing the fact that having these things does not get in the way of his life and career aspirations. So what does being a Severnside Housing customer mean to me and how does that impact me in... Read more

Jim

15 November 2018

Your voice is transforming our services

Our approach to customer involvement and engagement is hugely important to our Group and has just celebrated its first birthday. Peter Phillips, chair of our Homes Board, which oversees the work of our housing associations, explains how your voice has helped transform the services we provide. I value the opportunity to meet with customers to hear their views and recently attended an event at our Shrewsbury... Read more

Peter Phillips
Chair of Homes Board

12 November 2018

Katie goes back to her roots in Kinver

When Katie was invited to view a family home in Kinver, she had no idea that it was a property with very special memories for her family. "The day I got the call about the viewing I called my nan to tell her the good news,” explains Katie. “When I said that the home was in Kinver, she asked about the address and that’s when the penny dropped for all of us." Katie and her family were about to... Read more

Jim

29 October 2018

Social Housing Green Paper consultation

We’re taking part in a consultation to help shape the future of social housing. Our policy, research and new initiatives manager Tony Price explains what it’s all about and how you can get involved. The Government have published a Social Housing Green Paper setting out their thinking for the future of housing. Ideas in Green Paper’s often end up as legislation or strategy so this gives us a good... Read more

Jim

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