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A resilient organisation, making a positive difference to homes, lives and communities

Head office 0800 048 8955
28th June 2023

Making our websites more accessible for customers

Did you know that all our websites offer 24/7 accessibility support? Access speech, reading and translation assistance at any time by simply clicking the accessibility icon from any page, on any of our websites.  

Globally, 1 in 7 people live with a disability. For many, this means they experience barriers when they’re online. By adding the ReachDeck toolbar to all our websites, we’re giving you the choice to experience them in whatever way is best for you. You can choose to have the information read aloud, enlarge the text, simplify our pages, and more.  

Launching the ReachDeck toolbar  

On this website, the ReachDeck icon appears in either the top or bottom right-hand corner of your screen on every page of our website, and looks like one of the below.  

 

 

Once clicked, the ReachDeck toolbar will launch. To hear text read out loud, simply click on the first icon and hover your mouse over any text. From a touchscreen device you’ll have to click on the text to hear it. 

You can also apply a screen tint by clicking on the eye icon. To explore more, click on the question mark (?) icon to discover what each feature on the toolbar does. 

To find out more about accessibility on this website, read our accessibility statement. 

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